June 15, 2020
Parents / Guardians
We hope this note finds you and your family in good health during these challenging times.
It is with great disappointment that I inform you we will be canceling all of our Jr. Wizards Summer Basketball Camp sessions for the summer of 2020. As much as we love hosting our summer camps, we understand the importance of a community effort in containing COVID-19.
Refunds for camps scheduled to take place in June and July have been processed. The final payments to be refunded were processed on June 12. It can sometimes take up to 3 to 5 business days for the refund to show on your account. If you have any questions regarding the status of your refund please contact us at firstname.lastname@example.org
For August sessions - the initial refund process began on June 12. We anticipate that many payments will be refunded within the next week. Certain payments may take up to a month to be processed – including any refunds which were made 70+ days ago, or that were made with a credit card account which is now closed (note – if your expiration date changed, or if your credit card provider sent you a new card for the same account, this should not impact your refund).
We are working with our database provider, SportsEngine, to make this process as quick and painless as possible. We appreciate your patience.
As our physical offices remain closed – please direct any questions to the following email address – email@example.com. This inbox is monitored between normal business hours – 9 A.M. to 5 P.M., Monday to Friday.
We will be offering a free virtual summer camp beginning the week of July 13. For more information on this free programming, or to register, please visit DCFamily.com/virtualcamp .
Thank you for your continued support of the Washington Wizards and Jr. Wizards Summer Camps. We hope to see everyone back on the court soon.
Jr. Wizards Program Director
All of our live sessions have wrapped for the summer. We hope to have an announcement on fall programming in a couple of weeks.
One live Zoom session was recorded on each day of Virtual Summer Camp. Check them out below.